Last Update: 25 November 2024

 

Thank you for visiting the website of Studio EX Limited (“Studio EX”). This Privacy Policy applies to the website accessible at https://www.studioex.co/ (the “Website”).

 

1.0 Who We Are

 

For the purposes of this Privacy Policy, any reference to Studio EX includes its affiliated entities, employees, officers, administrators, shareholders, agents, subcontractors, and other representatives. In this Privacy Policy, “we,” “us,” or “our” refers to Studio EX.

 

This policy describes how we collect, use, disclose, and process personal data shared via our Website. It also outlines steps we take to ensure data security and how you can access, modify, or delete personal data we hold about you. Additionally, your use of the Website is subject to:

• Our Terms & Conditions, available at https://www.studioex.co/.

• Any other terms communicated to you by Studio EX.

 

If you do not consent to our practices regarding personal data collection and use, please refrain from providing personal data or using the Website.

 

This policy adheres to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 for users based in the UK.

 

2.0 When and How we collect your personal data

 

We respect your privacy and aim to minimise data collection. Below are the circumstances in which personal data may be collected and processed.

 

2.1 Direct Interactions  

 

We may collect personal data in the following scenarios:

• When you contact us via email, social media, or other forms of communication.

• When you submit a job application.

• When you interact with us on social media platforms.

 

2.2 Automated Online Technologies

 

We may use cookies, web beacons, or analytics tools to collect certain information when you visit our Website. This data helps us understand user behavior and improve our services. For example:

• Cookies: Store your preferences (e.g., language or login credentials).

• Web beacons: Track online behavior or monitor email interactions.

• Analytics tools: Such as Google Analytics, to analyze website traffic and improve user experiences.

 

You can disable cookies via your browser settings, but some website features may not function properly. See Section 9 for details on your privacy choices.

 

2.3 Third-Party Sources  

 

We may receive your personal data from:

• Job application platforms (e.g., LinkedIn).

• Marketing and analytics services (e.g., Google Ads).

• Social media platforms, based on your interactions with our content.

 

3.0 What Personal Data We Collect 

 

We may collect, use, store, and transfer various types of personal data, including:

• Contact Data: Name, email address, phone number, and postal address.

• Demographic Data: Date of birth, gender.

• Social Media Data: Username, profile picture, and account preferences.

• Technical Data: IP address, browser type, and browsing behaviour.

• Usage Data: Frequency and duration of website visits.

 

We also collect anonymised or aggregated data for analytics purposes. Sensitive personal data, such as health information or political beliefs, is not collected.

 

4.0 How We Use Your Personal Data 

 

We process your personal data only for legitimate purposes, such as:

1. To provide services: Process your inquiries or job applications.

2. For legal compliance: Fullfill legal obligations or respond to law enforcement requests.

3. To improve our services: Conduct analytics or gather feedback.

4. For marketing (with consent): Deliver tailored content or advertisements.

 

Retention Periods

 

We retain personal data only as long as necessary for the purposes it was collected. For example:

• Job applications: Retained for two years unless otherwise notified.

• Customer inquiries: Retained for two years.

• Website analytics: Retained as long as necessary for operational insights.

 

5.0 Sharing Your Personal Data

 

We do not sell or rent personal data. However, we may share it in the following scenarios:

1. Third-Party Service Providers: To assist with services like payment processing, analytics, or advertising.

2. Legal Obligations: To comply with legal or regulatory requests.

3. Business Transactions: If Studio EX is involved in a merger, sale, or acquisition.

4. With Consent: For any other purpose explicitly approved by you.

 

Data Security

 

We take reasonable precautions to protect your personal data. However, no transmission method over the Internet is completely secure.

 

Your Data Rights

 

Under the UK GDPR, you have the right to:

• Access your personal data.

• Correct inaccuracies.

• Request deletion of data.

• Restrict or object to processing.

• Withdraw consent at any time.

 

To exercise these rights, contact us at greg@studioex.co

 

Links to Third Parties

 

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

 

Cookie Policy

 

Cookies help us improve your browsing experience. We seek explicit consent for non-essential cookies. You can manage cookie preferences through your browser settings.

 

 

6.0 Transfers of Personal Data to Other Countries

 

As Studio EX is headquartered in London, your personal data will generally be stored and processed in the UK. However, the personal data we collect from you may be transferred to, or stored in, destinations outside the UK or European Economic Area (EEA). We will take reasonable steps to ensure that any personal data transferred outside the UK or EEA is treated securely and in accordance with applicable data protection laws in the relevant jurisdiction. These laws may differ from UK or EEA privacy laws and may not provide the same level of protection.

 

7.0 How We Handle and Protect Your Personal Data Internally 

 

7.1 Protection of Your Personal Data 

 

We implement administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, modification, and disclosure. These safeguards also apply to the disposal or destruction of personal data. We work to ensure that our service providers uphold similar security measures when processing or storing your data.

 

7.2 Internal Access to Personal Data

 

Access to your personal data is granted to Studio EX employees, contractors, and third-party providers (“Representatives”) strictly on a need-to-know basis for fulfilling specific roles. These Representatives are required to maintain confidentiality and adhere to our security safeguards. They are also obligated to comply with the terms outlined in this Privacy Policy, particularly regarding data retention, destruction, and anonymisation.

 

7.3 Security Breach and Incident Response

 

We actively assess risks associated with the disclosure of personal data. In the event of a security breach or incident, such as unauthorized access or loss of your personal data, we will promptly inform you if there is a risk of significant harm (e.g., financial loss, reputational damage, or identity theft). Where appropriate, we will notify affected individuals directly or via public communication and provide guidance to mitigate potential harm. We will also report the incident to relevant authorities and maintain records of all security breaches to prevent future occurrences.

 

7.4 Retention, Destruction, and Anonymisation of Personal Data

 

Studio EX retains personal data only for as long as necessary to fullfill the purposes outlined in this Privacy Policy or as required by law. After this retention period, data is securely destroyed or anonymised in line with industry best practices and legal requirements. If anonymisation is performed, it is done only for legitimate purposes using recognised methods.

 

7.5 Privacy Officer Responsibilities

 

Studio EX has appointed a Privacy Officer to oversee the implementation of this Privacy Policy and manage the protection of personal data. The Privacy Officer is your main point of contact for any concerns regarding data processing, access requests, or legal rights.

 

You can contact our Privacy Officer as follows:

Privacy Officer: Gregory Taylor

Studio EX

Email: greg@studioex.co

 

Our Privacy Officer will handle any complaints as follows:

• Acknowledge receipt of the complaint in writing.

• Investigate the matter and assess its validity.

• Provide a written response outlining the outcome of the investigation and any necessary actions taken.

 

8.0 Your Legal Rights

 

Under applicable data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data and verify its lawful processing.

• Correction: Request correction of incomplete or inaccurate data.

• Erasure: Request deletion of your personal data where lawful grounds permit.

• Objection: Object to processing based on legitimate interests or for direct marketing purposes.

• Restriction: Request temporary suspension of data processing in certain circumstances.

• Data Portability: Request transfer of your data in a structured, machine-readable format.

• Withdrawal of Consent: Withdraw your consent for processing at any time.

 

To exercise any of these rights, please contact our Privacy Officer using the information provided in Section 7.5. We may require additional information to verify your identity and respond within 30 days of your request.

 

9.0 Changing Your Privacy Settings

 

• Withdraw or Modify Consent: Contact our Privacy Officer to adjust consent preferences, subject to legal or contractual obligations.

• Cookies: Adjust your browser settings to block cookies. Please refer to our Cookie Policy for more details.

• Targeted Advertising: Opt-out of personalised advertising via relevant platforms, such as the European Interactive Digital Advertising Alliance (EDAA) website.

 

10.0 Changes to Your Privacy Policy 

 

Studio EX reviews this Privacy Policy regularly to reflect changes in legal requirements or data processing practices. Updates will be posted on our website, and your data will always be treated according to the most recent version of this policy.

 

11.0 Contact Us

 

For any questions, concerns, or feedback regarding this Privacy Policy, you can contact our Privacy Officer at the contact details provided in Section 7.5.